Delivery

We offer FREE SHIPPING for purchases that total $100 or more. Purchases less than $100 incur a standard shipping cost of $20.

Please notice that we are currently stocking our product in the UK. because the ship location is outside Canada there are some local customs and taxes to pay (customer pay). Nude by Nature is not responsible for taxes or duties at the destination country. 

DELIVERY TIME

Your order will be dispatched within 1-2 business days, the delivery is currently taking 3-7 business days.

Non deliveries: If you are not home when the courier attempts the delivery, we can't guarantee that the courier will attempts a second delivery, if your parcel is returned to us we reserve the right to cancel the order and retain up 15% of the total order amount in case of refund.

Nude by Nature is committed to providing exceptional customer service and quality products. We will endeavour to make sure that the products listed on our website correctly show stock availability on each product page and that pricing is true and correct. In the unlikely event that an ordered item isn’t available or we are unable to fulfil your order, we will notify you within 3 business days to arrange a backorder or a full refund.

CANADA POST INFORMATION

How do I pay duty and taxes online? /  Why am I asked to pay duty and taxes?

The Canada Border Services Agency (CBSA) examines packages and mail items to determine admissibility and identify goods subject to duties and taxes. Duties and taxes apply to all international goods imported by mail or purchased online that exceed the CAN$20 exemption. CBSA will assess duties and taxes on international packages (containing goods) arriving in Canada. The CBSA calculates any duties owing based on the value of the goods in Canadian funds. The duty rates will vary according to the type of goods and the country from which they came from or were made in. You can pay1 your duty and taxes online in advance instead of at the time of delivery.
Please note: Due to the nature of international shipments, the window of eligibility to pay for any duty and taxes in advance is limited. To avoid missing the opportunity to pay online, we encourage you to register for automatic tracking. Automatic tracking auto-tracks packages and notifies you of duty and taxes owing through email or push notifications.


CONTACT US

If you have any questions about delivery for online orders, please contact us.